Frequently Ask Questions

General Questions

Where do you source your materials?

How should I store my products?

Will your products irritate my sensitive skin?

Ordering Questions

How do I change or cancel my order?

What methods of payment do you accept?

How do I check the status of my order?

Shipping Questions

How long will it be before I receive my order?

How do you ship your orders?

What are the shipping rates?

My shipping address was entered incorrectly or I have not receive my order

Return and Refund

What is your return or refund policy?